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Sharing a Devices Data within the family

MikePres
Level 1: Joiner
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I manage 4 devices on my O2 account which are basically the family phones.

 

When I click on the "Shared Data" link to view the devices which can share data with it brings up the 4 devices but it does not allow me to select or click any of the devices to share data.

 

One of the lead devices has run out of data and there is another device which has 20GB+ which I would like to share the data with but its not clear how to make this share happen.

 

There is the short help guide www.o2.co.uk/sharer-plans but after reading this several times Step "4. Tick the boxes of the devices you’d like to share your data allowance with. "  does not work.  There is no boxes to tick!

 

Any ideas ?

 

Thanks

 

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theprovost
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Hi Thanks for the info I now find the reason I couldn't data share is that o2 have dropped it. they will let people know eventually

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