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Scam text messages?

richtea55
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I've now twice received a text message purporting to be from O2 saying they couldn't process my bill and I need to go online to enter my bank details.  The link looks legit, but I get the text message a full week *before* my bill is due.  I'm pretty sure it's a scam to get my banking details.

 

It comes from +44 7542 387846,  and directs you to 

https://o2-billing.web.app

 

Anyone else getting these?

 

 

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MI5
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@richtea55 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@richtea55 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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MatthewBubb
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HI I have lots of text that have girls names on NOT A NUMBER so the drop down option to block or forward to SPAM is not available on my phone ! 

how do I stop / block this ? 

My phone is a Galaxy A5 (2017)

hope you can help or I may need to leave O2 !! 

Kind regards Matt 

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Enlli
Level 69: Guiding Light
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If you leave O2 and port your number then the texts may well follow you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MatthewBubb
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please see picture example of the nuisance I'm dealing with, all this girls names are phishing scams !! and i have no options available to block or forward ! 

 

mb phone text issues Nov2022_Messages.jpg

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Bambino
Level 86: Prestigious
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@MatthewBubb If you long press on the name does it not give you the option to block?

Block a phone number or contact on your Galaxy phone (samsung.com)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@MatthewBubb 

Unlikely that you will be able to block it as there is no number to block.

Changing your number is the only way out Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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