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SIM has not arrived yet

Susanna
Level 1: Joiner
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on ‎09-10-2023 11:07

on ‎09-10-2023 11:07

Dear O2, my SIM card has not arrived yet. When I should expect the arrival?

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MI5
Level 94: Supreme
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on ‎09-10-2023 11:34

on ‎09-10-2023 11:34

@Susanna 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Susanna
Level 1: Joiner
In response to MI5
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on ‎09-10-2023 12:01

on ‎09-10-2023 12:01

I wanted to send my message to the virtual assistant, not here origonally to the community but I can not find or not active (?) that option somehow. The customer survice not answer ad they have lots of calls. Thanks for your help

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