I have a separate phone number registered with My O2 to enable me to make certain changes to my account, if required a code is sent to that number to be used to help validate me as the account holder. I no longer have access to that number but cannot change / update to my new number as when I try the required security code is automatically sent to the old but registered number - any ideas I am sure it's an easy fix 👍👍
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Hey there @makepeace1975 , hope you got everything sorted ok with customer service after you last posted about your account. Do pop by anytime if you have any additional questions for the community.
