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Refund

Victoriaspencer
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

‎08-11-2024 05:36

‎08-11-2024 05:36

Hello, I have received a message saying that I am £7.58 in credit and am due a refund. This month I changed over from o2 to Vodafone and so I can no longer login to the my o2 app to claim the refund. How can I go about this please? Thanks. 

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Enlli
Level 68: Extraordinaire
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Registered:

‎08-11-2024 07:57

‎08-11-2024 07:57

Contact Payment Management 

You can get in touch with the Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.

 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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