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Refund

Yankee
Level 1: Joiner
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I'm about to leave o2 and received an email saying that my final bill is £2.40 which is owed to me. I've tried logging in to Myo2 to request a refund but there is no place to do that. Apart from phoning, how else can I request a refund?

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gmarkj
Level 66: Unequalled
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You can try messaging on social media @Yankee 

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Enlli
Level 69: Guiding Light
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If you paid by direct debit it is usually returned to that bank account 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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