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Phone stolen

Maya3
Level 1: Joiner
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My phone has been stolen whilst away in Vietnam. Could I please pause my contract until I am back, to ensure I am not charged extra. Thank you! 

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jonsie
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jonsie
Level 94: Supreme
  • 94721 Posts
  • 611 Topics
  • 7060 Solutions
Registered:

You cannot pause your contract

You need to report it stolen to O2 in order to limit your liability for any usage

Guide here

Guide: Lost or Stolen O2 Device? - How to Report it 

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