Phone deposit

[Marcin1989]

Hello. I would like to know when and how I can apply for a refund of the deposit paid for the phone when signing the contract?

[Cleoriff]

@Marcin1989 

You can apply after 3 months. It will be on your 4th monthly bill

Hope that helps.

[Marcin1989]

And in the current situation where such an application can be submitted? On line are there open points? I live in Manchester

[Cleoriff]

@Marcin1989 

It should be done automatically, though I'm guessing in this current crisis you would need to call.

Guide: Coronavirus Community Help and Support 

Numerous nuumbers to try in the guide above. Call any number. Press any option (even fraud)