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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8435 Views
  • 1 replies
  • 1 kudos

Lost my iPhone but still under 12-month warranty

Hi guys, I lost my iPhone when I was shopping today and it must have fallen out of my pocket. I purchased my phone last July and it is still within the 12-month warranty. Will O2 replace my phone because it is still under warranty? I would have made ...

ScottNe by • Level 1: Joiner
  • 736 Views
  • 5 replies
  • 0 kudos

Disney plus extra

Why when I go for Disney plus it tells me to go to my O2 to add it as an extra but there is no option in my O2 to do so. Can't see anything online

Fieldy by • Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! Data

I've spent £30 on data and still had 15gb to use but its put my data down to what I'm contracted to, I thought the data I buy was suppose to roll over until gone? I havent used it all so why am I back to 5 rather then 15?

Drewy by • Level 1: Joiner
  • 577 Views
  • 4 replies
  • 0 kudos

phone hacking

I think my phone is hacked

redalert by • Level 1: Joiner
  • 396 Views
  • 2 replies
  • 0 kudos

S20 ultra pre order in store

I paid £50 deposit for an s20 ultra In store which due to the virus has been closed. As usual with O2 I can't get through to customer services on the phone or via chat in myO2. How do I find out what to do next or cancel the order?

Raptrex by • Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Telefon

Sm un abonament la ei facut di trebuie sa imi vina telefonu si nu a ajuns iar ei au inchis magazinul ce pot face eu trebuie sa plec in romania

Romania by • Level 1: Joiner
  • 941 Views
  • 6 replies
  • 0 kudos

Upgrade options

Why am I getting blank screen on my account when I click on UPGRADE OPTIONS.... Is there a problem with doing upgrades at the present time?

John62 by • Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Unwanted messages

I seem to be receiving about 10 messages a month from 88101 which charge me every time. I haven't even received any messages in an inbox but the charge still shows on my bill. How do I put a stop to this disgusting harrasment? Thanks in advance

TomDumas by • Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos

Resolved! Text message

I have just received a text from O2 saying my PAC has expired and if I don't follow the link within the text my contract will be suspended, I'm just curious if this is a scam or O2

Sac88 by • Level 1: Joiner
  • 1463 Views
  • 5 replies
  • 0 kudos
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