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Phone calls

Glenda52
Level 1: Joiner
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I have a Samsung phone and cannot make outgoing calls or take incoming calls. When I tried to phone my phone from another phone, the message said my phone was switched off. It was not. All other systems are fine. It is a Samsung galaxy A5.

Thanks,

Glenda

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MI5
Level 94: Supreme
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@Glenda52 

Swap the sim cards over and see if the fault moves with the sim or stays with the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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b4u2
Level 8: Talented
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@Glenda52
Sorted?
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