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Paypal verification code not getting to phone

Mojo1001
Level 1: Joiner
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on ‎27-11-2020 16:57

on ‎27-11-2020 16:57

HI 

Paypal have been sending verfication text messages for months all ok.  All of a sudden I am trying to log onto paypal and the verification code is not arriving on my phone. 

I now cannot use paypal as the verfication code never turns up.  I have tried rebooting the phone (andriod s10).  I am still getting text messages from everyone else.

I have not changed phone or tel nos nor anything on paypal.  I have not reached any limits on text, minutes or data as they are all unlimited.

I cannot find any live chat on the o2 website.  

Why would this stop working???

thanks

 

 

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MI5
Level 94: Supreme
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on ‎27-11-2020 17:34

on ‎27-11-2020 17:34

@Mojo1001 

Someone else had this issue and then all of a sudden, they started working.

Try the tips here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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