Outstanding Bill

[RyanDodson123]

I have an outstanding bill of £21.66 for account ***********************.

I cancelled this account on the 3/12/2023 after my contract ending and automatically being put on a sim only deal. 

As I explained on my last call I have moved to Australia so no longer need my sim. I can no longer access my02 as the sim does not work out so I cannot access the account for the account verification.

I am wondering what these charges are for?

Thanks,

Ryan  

[MI5]

@RyanDodson123 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call using Skype Guide: A Guide to Skype 

Guide: How to find help & contact O2 

[Oxonian]

@RyanDodson123 

You have not put a timescale on this, so I just wondered if the bill you have received might be your final liability after you closed your account on 3 December 2023 ?

Does careful examination of the bill suggest that is the case ?

You might well expect to receive one final bill following closure of your account.