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Ordering online

Jess123
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on ‎02-01-2019 22:49

on ‎02-01-2019 22:49

Im having trouble ordering off the 02 website. It is coming up red every time I put my expiry date in? Can you help?

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MI5
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on ‎02-01-2019 22:51

on ‎02-01-2019 22:51

@Jess123

Forget ordering online as it always plays up and causes grief.

Much safer to go in store to get what you want.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎02-01-2019 23:22

on ‎02-01-2019 23:22

More likelier to have what you want in stock if you go to a store

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jonsie
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on ‎02-01-2019 23:27

on ‎02-01-2019 23:27

Really??

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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MarkyMark
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on ‎03-01-2019 10:31

on ‎03-01-2019 10:31

Had to work that out myself yesterday, It wants the month in the first box as say 01 and the full year in the second box, like 2019. Beaware though that the shopping system is wrong about stock, it shows what I ordered as in stock, and still does this morning, only for me to get an email to say it was out of stock! and no info on when it might be back in stock or what I can do about the order as I will now miss a birthday! not very good really if you are going to show stock levels atleast have them correct.....

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Anonymous
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In response to MarkyMark

on ‎03-01-2019 10:34

on ‎03-01-2019 10:34

@MarkyMark O2 don’t have a live stock check system which is silly in this day & age

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MarkyMark
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on ‎03-01-2019 11:16

on ‎03-01-2019 11:16

Not sure what the green trolley and the green 'In Stock' followed by 'Order by midnight for free next working day delivery' is suppose to mean then? (under the quantity select box) Would seem to imply that it is in stock

 

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MI5
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on ‎03-01-2019 11:31

on ‎03-01-2019 11:31

It's a work of fiction!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎03-01-2019 12:09

on ‎03-01-2019 12:09

That’s what they want you to think
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