on 07-08-2024 11:25
hi
i would like to order a replacement sim but I don’t have the old sim in a device. it’s lost at home somewhere
07-08-2024 12:20 - edited 07-08-2024 12:20
07-08-2024 12:20 - edited 07-08-2024 12:20
Hi there @Jamboc
First thing to do is to inform o2 you have lost your sim guide here (even if you have lost it in the house somewhere)
Read carefully
Guide: Lost or Stolen O2 Device? - How to Report it
They will send a replacement