Can not sign into my o2 app

[Kel27]

I can not sign into my o2 application as it says I am a new customer but have been with o2 for years 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202