Solved: O2 priority app not working since my number has be...

jsansom · ‎07-04-2020

Hello,

My number has recently been ported to O2 and the app no longer loads, it will send the 6 digit code to my ported O2 number but then states the message "your phone number xxx is not eligible to enjoy PRIORITY"

How do i fix this please? it's been like it last few days.

Regards

J

MI5 · ‎07-04-2020

You need to wait for the system to catch up.. usually a couple of days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-04-2020

You need to wait for the system to catch up.. usually a couple of days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jsansom · ‎07-04-2020

Ok will do thanks for the fast reply

jsansom · ‎15-04-2020

Worked thanks for the help

MI5 · ‎15-04-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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