Solved: New sim

Rafa1 · ‎16-06-2024

Hi how can I get a new sim sent out

MI5 · ‎16-06-2024

By contacting O2 Guide: How to find help & contact O2

You can also go in store but take photo ID with you or install an esim throughj your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-06-2024

@Rafa1

By contacting O2 Guide: How to find help & contact O2

You can also go in store but take photo ID with you or install an esim throughj your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎16-06-2024

Please bear in mind @Rafa1 that if O2 send out a new SIM by post, they are likely to disconnect your original SIM immediately, thereby leaving you without service for a few days.

For that reason, you might consider the alternatives set-out by @MI5 to be preferable. 👍

MI5 · ‎16-06-2024

Current sim may not be working anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

New sim

Phone number existence

No access to registered email.

How do I contact customer service on the phone and...

Contract

Broken SIM/no signal