Need to unlock phone.

PBG · ‎27-03-2020

I switched my mobile contract to SKY 2 weeks ago from O2 bur forgot to unlock my phone. I have tried numerous times on the website to arrange unlocking but it keeps saying"oops an error has occurred". Though i am not in desperat need for my phone it is a contact many NHS customers have who may wish or need to contact me and i am willing to pay to get this sorted. Anyone any suggestions?

Cleoriff · ‎27-03-2020

Hi @PBG

Guide: Unlocking an O2 phone to use a different SIM card

Veritas Numquam Perit

jonsie · ‎27-03-2020

Can you assist with this tomorrow @Marjo please?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-03-2020

@PBG

If there is a need to get this done sooner rather than later you can usually find sellers on ebay who will provide the code for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

PBG · ‎27-03-2020

Thank you for this. I have tried probably about a dozen times and keep getting the”oops” message. I will try O2 tomorrow, but not sure if they are answering calls.

jonsie · ‎27-03-2020

Hopefully @Marjo can work her magic tomorrow.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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