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Need to change bank details

Shood2
Level 1: Joiner
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Hi 

 

I need to change the bank account details for all the payments registered to me. 

I also can only view my son's phone's details in My O2 meaning I can't make any online views of my bills or online changes.

 

I need to change my bank details ASAP

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Enlli
Level 69: Guiding Light
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Changing Bank Details can be done in My O2 

 

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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jonsie
Level 94: Supreme
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The OP can't access his own details in My O2 which is why I suggested calling payment management

Accessing his own My O2 and merging with his son's is a query for another thread

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