NOT REGISTERED ON NETWORK

[JLG]

For the last 3 days I can't make or receive calls. I get an error message 'not reistered on network'. Can you fix this?

[madasaf1sh · Accepted solution]

@JLG 

You need to reach out to o2, either use another phone or Skype and call 0800 081 0255, alternatively nip to an o2 store with Photo ID, and will be able to sort you out a new simcard there and then.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone?