My o2 app

[Faustas]

Hello! I want to ask community about my o2 app, basically I can not log in to the app, when I and my family moved to o2 I tried to set up my app my dad made it successfully but for me it says I need to wait 48h but so far it’s been like whole year and it still send me same error! 

[Cleoriff · Accepted solution]

Hi @Faustas 

Have you deleted your app and reinstalled it? If that doesn't work then contact O2.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.