cancel
Showing results for 
Search instead for 
Did you mean: 

My contract renewal

Tariq123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why wasn't I asked if I wanted to renew my contract

Message 1 of 3
659 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 98697 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

Once your contract comes to an end it reverts to a 30 day rolling contract until you cancel it

Guide: Cancelling Your Contract 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

View solution in original post

Message 2 of 3
639 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 98697 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

Once your contract comes to an end it reverts to a 30 day rolling contract until you cancel it

Guide: Cancelling Your Contract 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 3
640 Views

TallTrees
Level 53: Renowned
  • 15419 Posts
  • 136 Topics
  • 412 Solutions
Registered:

Hello @Tariq123 

Welcome to the o2 Community forum 

As @jonsie says they revert to a rolling 30 day contract gives you time to consider your options or cancel. I have always considered this to be a benefit.  I hope you consider to stay and join the community forum too for some of the fun 😊 

Bye and best wishes 



HAPPINESS IS BEE SHAPED

Message 3 of 3
636 Views