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My contract renewal

Tariq123
Level 1: Joiner
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Why wasn't I asked if I wanted to renew my contract

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jonsie
Level 94: Supreme
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Once your contract comes to an end it reverts to a 30 day rolling contract until you cancel it

Guide: Cancelling Your Contract 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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jonsie
Level 94: Supreme
  • 94795 Posts
  • 611 Topics
  • 7069 Solutions
Registered:

Once your contract comes to an end it reverts to a 30 day rolling contract until you cancel it

Guide: Cancelling Your Contract 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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TallTrees
Level 51: Absolutely Fabulous 
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Hello @Tariq123 

Welcome to the o2 Community forum 

As @jonsie says they revert to a rolling 30 day contract gives you time to consider your options or cancel. I have always considered this to be a benefit.  I hope you consider to stay and join the community forum too for some of the fun 😊 

Bye and best wishes 



HAPPINESS IS BEE SHAPED

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