on 09-08-2019 01:17
Solved! Go to Solution.
on 09-08-2019 08:06
Try deleting the app off your phone.
Reboot, then reinstall it.
If that doesn't work, call customer service to reset your account Guide: How to find help & contact O2
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 09-08-2019 09:28
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 09-08-2019 20:10
There are quite a few customers having this problem at the moment so there is definitely an issue with O2.