on 16-11-2023 14:55
I can’t log in to the my O2 app, it says not available to you yet but I am a long term customer
on 16-11-2023 15:03
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
on 16-11-2023 15:06
The App is a right pain
Can you log in at
https://accounts.o2.co.uk/signin?
If so try deleting the App, rebooting the phone and reinstalling
If that does not work contact customer services
Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,,
They should be able to help you.