My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9726 Views
  • 1 replies
  • 1 kudos

Resolved! re: sent me a phone I did not want, without even asking me and then are charging me 44.77 per month

I sent the phone back but for some reason they still think it is au fait to charge me for something I didn't even sign up for and unsolicitedly was sent despite having no idea what happened. Is this normal O2 Policy because if so I want a refund of e...

Calrid123 by Level 1: Joiner
  • 691 Views
  • 1 replies
  • 0 kudos

UPGRADE

CAN YOU TELL ME IF I CAN HAVE AN EARLY UPGRADE YET?

Change name

My first name is incorrect. It should be Michael.

Darnesy by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Logging on to app

Cant log in on app

Be3 by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Bills

Can I have a vat bill

Richard33 by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Resolved! change sim card

i have numerous phone calls from a scammer and would like to change my number

brew73 by Level 1: Joiner
  • 457 Views
  • 3 replies
  • 0 kudos

Disney+ to be refunded

Hello, I have had three months free Disney+ and have just cancelled it so it doesn't renew after the free period. On my latest bill (for 23 Nov 23 to 22 Dec 23) there is a £7.99 charge for Disney+. When will this be refunded? Many thanksRachel

rkjn by Level 1: Joiner
  • 781 Views
  • 3 replies
  • 0 kudos

esim

hello, how can I purchase an esim?