cancel
Showing results for 
Search instead for 
Did you mean: 

My O2 is asking me to activate my Disney+ Extra even though I already have

Froggyfroo
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently redeemed the promotional six month trial of Disney+ and clicked the link in the resulting email to activate it, which worked immediately. For some reason though, My O2 still says I have to activate it, though when I click on it to do say it does say that the code has already been redeemed. I don't know what that means exactly, like if the activation countdown timer running out effects the trial, but I'm also interested in just finding out the exact date of when the trial ends so i can cancel it if I don't end up wanting to continue using it. Thank you!

Message 1 of 3
1,096 Views
1 ACCEPTED SOLUTION

Accepted Solutions

kuchipudinitin
Level 3: Thinker
  • 30 Posts
  • 8 Topics
  • 2 Solutions
Registered:

@Froggyfroo I activated my Disney + a while ago and till today keeps popping up in My O2,just ignore it.

Login on a PC / Laptop and scroll down to View your Bolt's on and you will find Disney + which read as

6 month minimum term applies..a month before its renewal time will give you an option to renew or not to extend your Bolt on.

 

Hope this satisfies your doubt...  

I am Awake,when you are Asleep

View solution in original post

Message 3 of 3
1,057 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 152024 Posts
  • 651 Topics
  • 28914 Solutions
Registered:

@Froggyfroo 

You can see all that after the first 30 days, until then you can't do anything else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
1,093 Views

kuchipudinitin
Level 3: Thinker
  • 30 Posts
  • 8 Topics
  • 2 Solutions
Registered:

@Froggyfroo I activated my Disney + a while ago and till today keeps popping up in My O2,just ignore it.

Login on a PC / Laptop and scroll down to View your Bolt's on and you will find Disney + which read as

6 month minimum term applies..a month before its renewal time will give you an option to renew or not to extend your Bolt on.

 

Hope this satisfies your doubt...  

I am Awake,when you are Asleep
Message 3 of 3
1,058 Views