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My O2 app not working

Craig1989
Level 1: Joiner
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on ‎12-09-2021 10:42

on ‎12-09-2021 10:42

Hiya everyone. I recently got a new phone. And the my O2 app doesn't let me sign in on it. Would anyone be able to assist with this? Cheers 

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madasaf1sh
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on ‎12-09-2021 10:44

on ‎12-09-2021 10:44

@Craig1989 

 

It can take a couple of days as your account is going through all the systems, since you activated your phone.. Are you able to login OK to the web version ? 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Craig1989
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In response to madasaf1sh
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on ‎12-09-2021 10:46

on ‎12-09-2021 10:46

I've had the phone for a couple of weeks now 

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madasaf1sh
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on ‎12-09-2021 10:52

on ‎12-09-2021 10:52

@Craig1989 


I would in that case call Customer Services on 202 from your o2 phone.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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