My O2 App

[chrismorris86]

Has anyone with the billing issue on the MY O2 app had this sorted yet? I still can not view my airtime bill via the app "Sorry, there's been a problem. Please try again later."

After several complaints to customer services for the past 4 months, this is still a major issue that will be passed on to Ofcom.

Why haven't O2 resolved this issue after so many complaints and calls to customer services? Someone give me one valid reason why I shouldn't ditch O2 for Vodafone? Afterall i've recently taken out a contract and phone for my partner with Vodafone in my name...

[Toby · Accepted solution]

Hi Chris,

Have a look at PapaDug's latest reply to see if any of these questions will help with fixing the issue, If you still need help, send me a PM with what customer service told you and we can go from there.

[Anonymous]

Apologies for hijacking a related thread but I'm also having problems with the MyO2 App since the last update a week or two ago. Is anyone else still experiencing problems? Android HTC One M8. App worked fine before update. After update would take pin number and endlessly try to connect "Signing In Please Wait". Tried uninstalling and reinstalling and now it's gone back to username and password but still hangs on login.

Help any ideas?

thanks..

Adrian.

[MI5]

If you have tried the advice given on here and it's still not working, send a PM to Toby as suggested above.....