on 02-05-2021 02:45
I was charged £8.32 + VAT for something I bought. Could you please tell mewhat it was.
Solved! Go to Solution.
on 02-05-2021 07:39
Hi @Robert12
We have no access to your account.
Usually Things you've Bought refers to content purchased via Charge to Mobile.
If there is a + sign next to it, click on that and it should explain what you have been charged for.
You can call O2 and have a Bar placed on your account to stop anything being being charged to your mobile in future
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 02-05-2021 07:39
Hi @Robert12
We have no access to your account.
Usually Things you've Bought refers to content purchased via Charge to Mobile.
If there is a + sign next to it, click on that and it should explain what you have been charged for.
You can call O2 and have a Bar placed on your account to stop anything being being charged to your mobile in future
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit