Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I want to cancel my contracts but it appears that the website is decsigned in such a way that it is not possible or the function hidden somewhere. It directs us to a contact us page, then an app but no where can you access a cancellation form or else...
So i got this text from o2: "You can still get Disney+ on us for 6 months. Don't miss out, this incredible offer ends tommorow at midnight. Simply text DISNEY etc.RRP £5.99/month after 6 month. Ends 11th Sept. Cancel anytime" Does this mean that i am...
Hi, I ordered two pay as you go phones online before Christmas, both arrived next day delivery. However there is a problem with one and I need to return it, how can I find this order online? In My o2 it says there are no recent orders? I can’t it fin...
I upgraded from the Samsung S10 to Samsung S20+ now the My02 app won`t allow me to log on. I have tried everything. Even when I open a browser on the phone and try logging on, I face the same problem. No access. I am either informed my account doesn`...
I’ve just upgraded to an iPhone 12. Everything is set up, transferred everything from my old phone, but my new phone won’t let me make calls . Any ideas ?
I'm trying to add a payment card. After selecting my address I get a message 'Loading Information' and a circling clock but nothing else.
Hi I am very frustrated at moment as I ordered a 02 sim card off you guys an if I top up £10 i get 18gb data big bundle,I have topped up £10 but only got given 6gb? I thought you were meant to x3 6gb making 18gb? Can you please help me resolve this p...
I cannot access My O2 account over my home wifi on either my iPhone 11 or Mac. ( it times out with message” safari cannot open the page.... because safari cannot establish a secure connection to the server identity.o2.co.uk) The wifi seems to work fi...
Hello, I've broken my phone and thus would like to get a new one as I have no insurance. I need to see how much there is left to pay of my contract and what my options are etc. The only problem being that to sign in to My O2 it wants my username and ...
move a mobile number to O2
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