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1 ACCEPTED SOLUTION
Accepted Solutions
- 127674 Posts
- 834 Topics
- 7586 Solutions
Hi @Robert12
We have no access to your account.
Usually Things you've Bought refers to content purchased via Charge to Mobile.
If there is a + sign next to it, click on that and it should explain what you have been charged for.
You can call O2 and have a Bar placed on your account to stop anything being being charged to your mobile in future
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
- 127674 Posts
- 834 Topics
- 7586 Solutions
Hi @Robert12
We have no access to your account.
Usually Things you've Bought refers to content purchased via Charge to Mobile.
If there is a + sign next to it, click on that and it should explain what you have been charged for.
You can call O2 and have a Bar placed on your account to stop anything being being charged to your mobile in future
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
