- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 122810 Posts
- 826 Topics
- 7466 Solutions
Hi @Robert12
We have no access to your account.
Usually Things you've Bought refers to content purchased via Charge to Mobile.
If there is a + sign next to it, click on that and it should explain what you have been charged for.
You can call O2 and have a Bar placed on your account to stop anything being being charged to your mobile in future
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
- 122810 Posts
- 826 Topics
- 7466 Solutions
Hi @Robert12
We have no access to your account.
Usually Things you've Bought refers to content purchased via Charge to Mobile.
If there is a + sign next to it, click on that and it should explain what you have been charged for.
You can call O2 and have a Bar placed on your account to stop anything being being charged to your mobile in future
All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
