13-03-2024 19:00
13-03-2024 19:07
13-03-2024 19:07
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call o2 on 0344 809 0202 or 202 from your o2 phone
13-03-2024 19:36
Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.