Solved: Live chat

Niko31789 · ‎15-06-2024

I used that service before, it was very handy and the support team was much more useful than all the poor guides are on the O2 website. What happened to that service? How do I request a live chat? Are people not paid enough to support their customers anymore?

madasaf1sh · ‎15-06-2024

@Niko31789

Use the Myo2 App, and live chat be found in the Support Tab, and it is not too bad..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

MI5 · ‎15-06-2024

@Niko31789

Sometimes you will get chat pop up in the shop pages Shop

Otherwise, there is social media now Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎15-06-2024

@Niko31789

Use the Myo2 App, and live chat be found in the Support Tab, and it is not too bad..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Niko31789 · ‎15-06-2024

Not helpful, you basically redirected me here. madasaf1sh gave me the solution I was after. Thanks anyway for trying.

Niko31789 · ‎15-06-2024

That is what I was after, I wish it was working on website too, as it only redirects me to the forum/community page. Thank you.

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