Live chat

[Niko31789]

I used that service before, it was very handy and the support team was much more useful than all the poor guides are on the O2 website. What happened to that service? How do I request a live chat? Are people not paid enough to support their customers anymore?

[MI5]

@Niko31789 

Sometimes you will get chat pop up in the shop pages Shop

Otherwise, there is social media now Guide: How to find help & contact O2 

[madasaf1sh · Accepted solution]

@Niko31789 

Use the Myo2 App, and live chat be found in the Support Tab, and it is not too bad..

[Niko31789]

Not helpful, you basically redirected me here. madasaf1sh gave me the solution I was after. Thanks anyway for trying.

[Niko31789]

That is what I was after, I wish it was working on website too, as it only redirects me to the forum/community page. Thank you.

[rcvolvofhwrecke]

Hi my name is steven

[MI5]

and this still isn't live chat.

See options above.

[Oxonian]

A warm welcome Steven @rcvolvofhwrecke to this O2 customer to customer community. The nature of this forum means that we cannot access customer accounts or provide other direct help. 👍

Do you have a question for us please ?