My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8661 Views
  • 1 replies
  • 1 kudos

Final payment

want to clear all dues as i am not using O2 internet services while living outside UK. I only use message roaming.

habib by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Change of address

Ha be recently moved. Update address details 

Gill8 by Level 1: Joiner
  • 350 Views
  • 2 replies
  • 0 kudos

paying the phone off

Can I pay off the phone part of my agreement and just have the tariff left?

bex55 by Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

Guernsey

I'm on holiday in Guernsey.Can I use my phone as pee my contract ie free calls,texts & 20gb of data?Thanks Karen

Contract end

Please can you explain why you are still billing me when my contract ended on August 12th

Sue102 by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling to Australia

I upgraded my handset yesterday at an O2 shop. I am nervous about going to Brisbane in 2 weeks time. I am worried that I will spend lots on data while away. What can I do to help prevent this?

Cannot use date roaming

For the past 2 years since 02 took over virgin I have not been able to use my data abroad .I have live chatted whilst abroad with 02 and even had my bill doubled as said it was my previous phone plan that was the problem but that was a load of rubbis...

Lisa1971 by Level 1: Joiner
  • 442 Views
  • 6 replies
  • 0 kudos

Tariff change

I wish to cancel my order

Bobdole by Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos