cancel
Showing results for 
Search instead for 
Did you mean: 

Keeping the number

Rafal2013
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I did the updates of the contract with Virgin and took the O2 number in the promotion but I am already with you and I would like to keep my old number.
I want to transfer the number to the new SIM card

 

Message 1 of 2
339 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 149562 Posts
  • 641 Topics
  • 28500 Solutions
Registered:

@Rafal2013 

Guide here Guide: Migration & porting into O2  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
323 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 149562 Posts
  • 641 Topics
  • 28500 Solutions
Registered:

@Rafal2013 

Guide here Guide: Migration & porting into O2  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
324 Views