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SJDonkin
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

All my payment are being rejected when I'm using my debit and credit card

Message 1 of 3
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Accepted Solutions

Enlli
Level 67: Unsung hero
  • 7968 Posts
  • 56 Topics
  • 1652 Solutions
Registered:

Lots of complaints about this

Can you use https://accounts.o2.co.uk/signin?

If not contact  Payment Management 

You can reach the Payment Management team on 0800 902 0217. 

 

The opening times are:

 

Monday to Friday – 8am to 8pm

 

Saturday – 8am to 6pm

 

Sunday – 9am to 6pm

 

Or Message them

 

Facebook (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 

 they should be able to help you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
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2 REPLIES 2

Enlli
Level 67: Unsung hero
  • 7968 Posts
  • 56 Topics
  • 1652 Solutions
Registered:

Lots of complaints about this

Can you use https://accounts.o2.co.uk/signin?

If not contact  Payment Management 

You can reach the Payment Management team on 0800 902 0217. 

 

The opening times are:

 

Monday to Friday – 8am to 8pm

 

Saturday – 8am to 6pm

 

Sunday – 9am to 6pm

 

Or Message them

 

Facebook (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 

 they should be able to help you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
447 Views

MI5
Level 94: Supreme
  • 149562 Posts
  • 641 Topics
  • 28500 Solutions
Registered:

@SJDonkin 

If you set up a direct debit you can avoid future issues.

Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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