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Keeping my current mobile number

Coryl200295
Level 1: Joiner
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Hi I spoke to an advisor on the phone on Saturday morning and told her I was wanting to keep my current phone number to use with my new contract sim I went through it with her gave her my PAC code and everything and she explained it would be done today by 6pm but I have checked now multiple times and it’s still coming up as a new number can you please try and help me with this problem? 

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Bambino
Level 77: Grand Master
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@Coryl200295 See this guide: Migration & porting into O2 - O2 Community

Edit: Have you rebooted your phone?

I DO NOT WORK FOR O2



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Bambino
Level 77: Grand Master
  • 19545 Posts
  • 955 Topics
  • 2691 Solutions
Registered:

@Coryl200295 See this guide: Migration & porting into O2 - O2 Community

Edit: Have you rebooted your phone?

I DO NOT WORK FOR O2



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