Solved: Iv been cut off

Adam36 · ‎07-09-2021

I have been cut off and I can’t not ring text or use internet and my bill is up to date ?

pgn · ‎07-09-2021

Have you checked your bill in MyO2, either app or in browser?

If so, and you have checked the local signal is good using the tips in this Guide: How can I sort out my network issues? - then you need to call O2, as this is not customer services - numbers in here: Guide: Coronavirus Community Help and Support - the 0800 number can be called using Skype if your phone is completely off the air.

Call around 08:15 tomorrow morning to beat the queues - hopefully they can get you sorted, @Adam36.

Links to O2 Social Media Team here

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pgn · ‎07-09-2021

Have you checked your bill in MyO2, either app or in browser?

If so, and you have checked the local signal is good using the tips in this Guide: How can I sort out my network issues? - then you need to call O2, as this is not customer services - numbers in here: Guide: Coronavirus Community Help and Support - the 0800 number can be called using Skype if your phone is completely off the air.

Call around 08:15 tomorrow morning to beat the queues - hopefully they can get you sorted, @Adam36.

Links to O2 Social Media Team here

O2