on 10-11-2021 13:38
Hello I placed a order as a new member on my o2 app I have confirmation as my order was places but when I look onto it today to try and track it I can not find anything
Solved! Go to Solution.
on 10-11-2021 13:43
You won't be able to track the order until it gets despatched @Nickita.
What device did you order and what was the delivery lead time when you ordered?
If you need to speak to customer services, try messaging O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 10-11-2021 13:42
Hi
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –
See links below
Or you can call them on 0800 081 0255
on 10-11-2021 13:43
You won't be able to track the order until it gets despatched @Nickita.
What device did you order and what was the delivery lead time when you ordered?
If you need to speak to customer services, try messaging O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here