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I ordered a sim only card. When will I stop getting charged for the old bundle?

Yeshello15
Level 1: Joiner
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Registered:

Hi,

 

i am currently on a upgrade bundle tarriff for £50 but i want to switch to just a £15 sim only tarriff which i have already ordered.

 

my question is when will I stop getting charged for the £50 tariff? 

thanks!

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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
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Registered:

@Yeshello15 

 

If this is a new contract, then when you contact o2 to cancel the current contract and pay off the device plan if you are still in the minimum term 

 

If you have done it as an upgrade / out of contract then it will all be pro rated

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Yeshello15 

 

If this is a new contract, then when you contact o2 to cancel the current contract and pay off the device plan if you are still in the minimum term 

 

If you have done it as an upgrade / out of contract then it will all be pro rated

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
334 Views