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I need to contact SOMEONE from O2

Oleksiy
Level 1: Joiner
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I want to change my billing date and I have been on the O2 website for an hour now, jumping between the same five pages over and over again!

The website will not direct me to the contacts page, no matter how hard I have tried!

Can someone point me in the direction of the web chat page or a contact telephone number? 

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MI5
Level 94: Supreme
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Registered:

@Oleksiy 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123852 Posts
  • 611 Topics
  • 20048 Solutions
Registered:

@Oleksiy 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Oleksiy
Level 1: Joiner
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Thank you very much for your help! 

Message 3 of 4
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MI5
Level 94: Supreme
  • 123852 Posts
  • 611 Topics
  • 20048 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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