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I can't remove my The Ultimate Bolt On.

Alex2
Level 1: Joiner
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on ‎27-08-2019 15:51

on ‎27-08-2019 15:51

Hello,

 

I can't remove my The Ultimate Bolt On.

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jonsie
Level 94: Supreme
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on ‎27-08-2019 16:00

on ‎27-08-2019 16:00

You should be able to remove it in My O2 but if not you will have to call customer service or use live chat. 

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
Former Staff
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on ‎28-08-2019 13:47

on ‎28-08-2019 13:47

Hi @Alex2 , how are you getting on with this today? What happens when you try to remove the bolton in your My O2?

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