Solved: How do you remove a Bolt-on

Abby1960 · ‎10-11-2021

had a 6 month free usage of the Calm App, but now being charged for this. How do I remove the bolt on?

madasaf1sh · ‎10-11-2021

@Abby1960

Log into myo2 on the web and scroll down to extras on the home page and then manage and then you should be able to cancel it.

If you cant then then message o2 on social media on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎10-11-2021

@Abby1960

Log into myo2 on the web and scroll down to extras on the home page and then manage and then you should be able to cancel it.

If you cant then then message o2 on social media on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎10-11-2021

@Abby1960

Guide here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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