How can I get my bill?

[Apple6]

Hi. I just started to use O2 this month. My plan is £15 per month rolling plan.

I paid last Friday but I can't see the invoice/bill anywhere in my O2 page.

I'm calling the help desk and waiting for more than 1 hour but it hasn't been solved yet. I talked with someone but he wasn't the right person. He just suggested a different plan.... 

[jonsie · Accepted solution]

If this is P&G then you won't see a bill in My o2

If you are pay monthly you will see last month bill showing as paid unless the payment was late and then you need to wait for the payment to clear your bank before My O2 is updated

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202