21-11-2021 11:44
Hi , huge over billing on my account, I really need to speak verbally to customer service for more explanation. Can’t find phone number anywhere on there site . Please can anyone help me
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21-11-2021 12:05
Hi
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )
21-11-2021 11:46 - edited 21-11-2021 11:47
21-11-2021 11:46 - edited 21-11-2021 11:47
This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Thanks
21-11-2021 12:05
Hi
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )