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Fraud reporting

AdamG
Level 1: Joiner
  • 1 Posts
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Registered:

My O2 account has likely been hijacked, leading to banking fraud. Trying to call O2 to report this, but nobody answers. Hopefully somebody from O2 will pick this up and actually contact me.

Also, three payments now made to O2 for current bill, but no response to Facebook message and can't get through by phone.

Will probably leave after this debacle. More interested in selling tickets than providing customer support.

Message 1 of 6
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5 REPLIES 5

MI5
Level 94: Supreme
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Registered:

@O2Emma 

Can you help @AdamG pls?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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O2Emma
Former Staff
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Hi @MI5 I will pick this up thanks.

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Message 3 of 6
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O2Emma
Former Staff
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Registered:

Hi @AdamG I will send you a private message to look into this for you.

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Message 4 of 6
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O2Emma
  • 1198 Posts
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Registered:

Hi @Anonymous Can you look into this for @AdamG please.

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Message 5 of 6
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Anonymous
Not applicable

@O2Emma thanks for the tag @AdamG will private message you.

 

 

Message 6 of 6
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