Fraud activity

[Richard1981]

I have received texts stating I had requested my PAC code, and also texts with verification codes, but I have not requested such things. Please assist

[Bambino · Accepted solution]

@Richard1981 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[Richard1981]

Thank you. The initial text came from 65075 with my PAC code, then I had multiple texts from O2 with verification codes so now I'm not sure as to which ones are the fraudulent messages.

[Bambino]

@Richard1981 65075 is the number for a PAC.

The texts with verification codes are the frauds.

[Richard1981]

Thank you for your help @Bambino . But I logged into MyO2 on my desktop to update my security information and it asked to send a verification code to my phone and that came through from the same number as the suspected fraudulent number. Very confused (which I guess is exactly what the fraudsters want).

[MI5]

@Richard1981 

They are not fraudulent numbers but scammers trying to gain access to your account.

The codes are usually followed up by a scammer calling you asking for the codes that are sent.

DO NOT give the codes to anyone (not even O2) as they are for your use online only in legitimate situations.