Fell for the scam

[please_help]

Hi all,

Unfortunately, I fell for it, I gave the scammer the security code to access my account.

Checked my account, but nothing seems different, I don't store my card details on it, so I am wondering, could they have ordered stuff and would I be able to see that? No new orders/products have been added (yes, I did change my password).

Or did they do a sim swap, does o2 send a message to inform you of that? 

The "my details" page is also locked under another o2 number, so I don't think they accessed it.

Any advice would be helpful!

Thank you!

[MI5 · Accepted solution]

@please_help 

Contact O2 immediately to tell them.

Change ALL your online passwords and also inform your bank.

Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

[please_help]

O2 confirmed that my account was not compromised (they checked for sim swaps and any suspicious activity or orders/contracts in my name), so, thankfully, I'm safe.

Thank you for your reply!

[MI5]

Good news 👍